Refund policy
Return & Refund Policy
Because our products are consumable beverages, we cannot accept returns, refunds, or exchanges once an order has been processed and shipped. All sales are final.
Damages & Issues
Please inspect your order upon delivery. If your item arrives defective, damaged, or incorrect, contact us right away at hello@jolenecoffee.com. We'll review the issue and make it right as quickly as possible.
Non-Returnable Items
For safety and quality reasons, our consumable products—including all cold brew and latte cans—are non-returnable. This also applies to sale items and gift cards.